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HIPAA Privacy Statement

Effective Date:  9/30/2025At Bay Area Custom Health Solutions, we are committed to protecting your privacy and ensuring the security of your health information. In compliance with the Health Insurance Portability and Accountability Act (HIPAA), this notice explains how we use and safeguard your Protected Health Information (PHI).

How We Use and Share Your Information

We may use and disclose your PHI for the following purposes:

  • Treatment: To provide, coordinate, or manage your healthcare and related services.

  • Payment: To bill and collect payment from you, your insurance company, or a third party.

  • Healthcare Operations: For clinic management, quality assessment, staff training, and regulatory compliance.

We may also disclose information when required by law, such as for public health reporting, court orders, or law enforcement.

Your Rights

As a patient, you have the right to:

  • Access your records: You may request a copy of your health information.

  • Request corrections: You may ask us to correct or amend your PHI if you believe it is inaccurate or incomplete.

  • Request restrictions: You may request limits on how we use or share your PHI.

  • Confidential communications: You may request communications in a certain way (e.g., phone, mail, email).

  • Accounting of disclosures: You may request a list of times we have shared your PHI for purposes other than treatment, payment, or operations.

Safeguards in Place

We use administrative, technical, and physical safeguards to protect your PHI against unauthorized access, use, or disclosure. Only authorized staff who need access to your information to provide care are permitted to view your records.

Complaints

If you believe your privacy rights have been violated, you may file a complaint directly with us or with the U.S. Department of Health and Human Services (HHS). Filing a complaint will not affect the quality of care you receive.

Contact Information

To exercise your rights or ask questions about this HIPAA Privacy Statement, please contact:

Privacy Officer
Bay Area Custom Health Solutions
470 Highland Ave, Suite 1
Coos Bay, OR 97420
Phone: 541-435-8200
Email: clinicmanager@bayareachs.com

Effective Date: 9/30/2025

At Bay Area Custom Health Solutions, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

Information We Collect

When you use our website, we may collect:

  • Personal information you provide (such as name, email, phone number, or form submissions).

  • Non-personal information (such as browser type, device, IP address, and site usage data).

How We Use Your Information

We use your information to:

  • Respond to inquiries and provide requested services.

  • Improve website functionality, user experience, and security.

  • Send relevant updates, promotions, or educational content (if you opt in).

  • Comply with legal obligations.

How We Protect Your Information

We implement industry-standard security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

Sharing Your Information

We do not sell, trade, or rent your personal information. We may share limited information with trusted third parties who help us operate our website or provide services, but only under strict confidentiality agreements.

Cookies & Tracking

Our website may use cookies and analytics tools to improve functionality and understand visitor behavior. You can adjust browser settings to disable cookies, though some features may not function properly.

Your Rights

You have the right to:

  • Request access to your personal information.

  • Request correction or deletion of your data.

  • Opt out of future communications at any time.

Links to Other Sites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a revised effective date.

Privacy Policy

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